1. WHAT’S THE STATUS OF MY BILL?
Please contact Corvel at 1-855-430-8721. If your question is related to the compensability or relatedness of a claim, please contact our main office at (307) 777-7441 or the assigned claims analyst.
2. IS CLAIM INFORMATION AVAILABLE ONLINE? HOW DO I ACCESS THIS INFORMATION?
Yes, claim information is available online. You can access this information by registering for PIERS. Again, you will need to have the injured worker’s name, claim number, and date of service.
3. WHAT IS THE WYOMING WORKERS’ COMPENSATION FEE SCHEDULE?
You can find our fee schedule by accessing our Rules & Regulations, Chapter 9 Fee Schedules.
4. WHERE DO I MAIL MY BILLS?
You will need to mail your bills along with all medical notes to the address below:
State of Wyoming
PO Box 2087
Portland, OR 97208-2087
Other ways to submit bills:
Fax: 1-800-418-1376
Email: CorvelStateOfWyoming@onlinecapturecenter.com
EDI – Clearinghouse Payor ID: E1013
5. WHAT SHOULD ACCOMPANY MY BILLS?
All medical notes that support the billed codes must accompany your bills, along with a HCFA 1500 or a UB-04 claim form.
6. DOES THE DIVISION PAY FOR MEDICAL NOTES?
Only if the division requests medical notes for division-requested exams.
7. HOW DO I FIND MORE INFORMATION ON A DENIED BILL?
Please access the online PIERS portal which includes the contact information for all claims analysts assigned to the injured worker. You will need to know the injured worker’s claim number, date of service, and the amount that was billed.
You may also contact the assigned claims analyst directly or our main office at (307)777-7441.
8. WHAT ARE MEDICAL EXPLANATION CODES?
Medical explanation codes are used on the Provider Payment Statement you receive with your medical payments. This statement is commonly referred to as the “Explanation of Benefits” (E.O.B.). If there is a condition that exists with the payment an explanation code will appear on the statement. A complete listing of all Explanation Codes is available.
9. WHAT KEY INFORMATION IS NEEDED ON DOCUMENTS SENT TO THE DIVISION?
- Documents should be clear, clean, and readable.
- Use black or blue ink only. No pencil. Do not use red or green as these colors are filtered out.
- White paper is best. Colored paper can turn black when imaged and become unreadable.
- All documents should have the Wyoming claim number and complete patient name.
- Include the patient’s Social Security Number, for confirmation reference.
- If a bill, include your Tax ID Number and payee name and address.
10. HOW DO I REGISTER TO BE A SERVICE PROVIDER IN WYOMING?
All service providers must complete the IRS W-9 and mail it to the Division: P.O. Box 20207, Cheyenne, WY 82003-7000. Payment cannot be made until the form is complete and returned to the Division. Photocopies or non-original forms cannot be accepted.
11. HOW DO I INITIATE A SURGICAL PREAUTHORIZATION?
Contact the Division’s Preauthorization Department at (307) 777-6307. Please see our Preauthorization page.