A customer feedback survey conducted in July 2023 revealed that employers and employees expressed interest in learning new skills, and in learning more about what DWS can offer. Our agency has divided these topics up into FREE monthly virtual training opportunities to help better inform and educate our customers. Please view the schedule below and register for any that interest you.


DateTimeTitleMore Info
Jan 2311 a.m. – NoonSocial Media Marketing 101Learn moreWatch now
Feb 1311 a.m. – NoonTools for Lean LeadershipLearn moreWatch now
Mar 1211 a.m. – NoonSecuring Success: Mastering Workers’ Compensation
with Strategic Risk Management
Learn moreWatch now
Apr 911 a.m. – NoonWorkers’ Compensation 101Learn moreWatch now
May 711 a.m. – NoonThe Charge Processing System – EEOC & the State of WyomingLearn more
Jun 1111 a.m. – NoonElevate Your Workforce: Unlocking the Keys to Recruitment and Retention SuccessLearn moreWatch now
Jul 1711 a.m. – NoonUnderstanding Mental Health in the WorkplaceLearn moreRegister now
Aug 611 a.m. – NoonUI Benefits Unraveled: Understanding Processes and ProceduresLearn moreRegister now
Aug 2011 a.m. – NoonUnlocking WYUI: Insider Tips for Access, Filing, and AmendmentsLearn moreRegister now
Sep 1011 a.m. – NoonTalk Saves LivesLearn moreRegister now
Oct 1511 a.m. – NoonTypical Security Practices to Add to Your Employee ManualLearn moreRegister now
Nov 1911 a.m. – NoonRegistered Apprenticeship Programs of ExcellenceLearn moreRegister now
Dec11 a.m. – NoonComing SoonComing soonComing soon


July 17, 2024, 11 a.m.

Understanding Mental Health in the Workplace

Each of us plays a crucial role in fostering a supportive environment. In this presentation, you’ll discover how to recognize signs of stress and mental health barriers, support employees, and ultimately reduce turnover and absenteeism.


Holly McKamey Simoni

Holly brings over 18 years of experience to her role as the Workforce Programs Administrator for the State of Wyoming’s Department of Workforce Services. With a Master’s Degree in Rehabilitation Counseling and certifications as a Certified Rehabilitation Counselor and Certified Public Manager, she is dedicated to serving her community. Holly also serves on the Wyoming Healthcare Workforce Task Force Steering Committee and on the NGA healthcare workforce and policy teams. In addition to overseeing four divisions, including Unemployment Insurance and Vocational Rehabilitation, Holly is deeply committed to mental health education advocacy. As a mental health speaker, she educates and empowers others to address mental health challenges in the workplace and beyond. During the pandemic, Holly’s leadership was pivotal in modernizing technology within the Unemployment Insurance Division and launching eight new UI programs in record time. Despite challenges, Wyoming’s Workforce Centers, under her guidance, remained open, providing essential services both virtually and in person. Holly’s passion for reducing barriers to services through innovative technology and enhancing user experiences is evident in her strategic planning and policy development initiatives. She is recognized as an experienced administrator with visionary leadership skills, driving positive change and implementing innovative solutions throughout Wyoming’s workforce programs.

Nicky Harper

Nicky Harper, MSW, LCSW, CRC, is a seasoned administrator of Vocational Rehabilitation with a profound understanding of the vital role mental health plays in the workplace and its impact on service delivery. Currently spearheading Vocational Rehabilitation, Nicky brings a wealth of knowledge and expertise to the table. She acknowledges that mental health is pivotal for the overall well-being and vocational success of individuals with disabilities. With credentials as a licensed social worker (LCSW) and a certified rehabilitation counselor (CRC), Nicky uniquely comprehends the mental health-related challenges faced by individuals in the workforce.

Drawing on her extensive background, Nicky advocates for integrating mental health support into vocational rehabilitation services and fostering a supportive culture among staff. Her dedication extends beyond theory, as she has witnessed firsthand the transformative effects of mental health support on individuals with disabilities, enabling them to surmount barriers and achieve their vocational aspirations. As an administrator, Nicky diligently ensures that mental health is seamlessly integrated into service planning and delivery.

Recognizing the significance of supporting program staff, Nicky emphasizes the importance of providing resources and cultivating a nurturing environment for them. Acknowledging the demanding nature of their roles, prioritizing the mental well-being of staff members enhances their ability to deliver exceptional care and promotes a sustainable and healthy work environment, ultimately benefiting both clients and organizations alike.


August 6, 2024, 11 a.m.

UI Benefits Unraveled: Understanding Processes and Procedures

Join us for an insightful examination of UI Benefits. Explore the historical background of UI, understand the basic eligibility requirements, and gain insights into how claim amounts are determined. Learn about the factors affecting claims, including part-time work and vacation pay. Follow the lifecycle of a claim and discover our strategies for preventing fraud. Explore the essential functions of the Claims Center. Prepare for an informative presentation that will provide you with valuable knowledge. This presentation is free to the public; please register to attend.


Amy Houck

Amy Houck has dedicated 22 years of service to the WY Dept. of Workforce Services’ Unemployment Insurance Division. Starting as an unemployment claims taker, she progressed to roles such as FPC and backup IPC in the Special Programs Unit. Amy served as a Subject Matter Expert for the modernization effort and currently holds the position of Claims Center supervisor and IPC. Passionate about challenges, she finds joy in learning, problem-solving, and various tasks including math, writing, and testing. Amy’s fondest memories lie with the Special Programs Unit, where she delved into all things ICON-related, including IB4s, IB5s, IB6s, and processing Federal and Military claims. In her current role, Amy, while still learning herself, takes pleasure in sharing her knowledge and enthusiasm for the UI program with the upcoming generation of leaders, finding great joy in the work they do together.

August 20, 2024, 11 a.m.

Unlocking WYUI: Insider Tips for Access, Filing, and Amendments

Step into the world of WYUI – Wyoming’s Unemployment Insurance system. In the first segment of this presentation, we will delve into WYUI access and report filing procedures, along with the process for amending reports. Following that, the second segment will address prevalent issues encountered by users of the system, offering effective solutions to resolve them.


Stephen Grinder

Stephen has dedicated the majority of his career to public service. In 2020, he joined the Department of Workforce Services team and became part of the Unemployment Insurance—Benefits Division. In 2022, Stephen transitioned into the role of Accounts Receivable Supervisor for the Unemployment Insurance—Tax Division.

Anthony Crouch

Tony has dedicated the last ten years of his career to the WY Dept. of Workforce Services, specifically in the Unemployment Tax Division. Starting as a registration specialist, he steadily progressed to the role of registration supervisor. Tony finds fulfillment in the challenge of processing registrations, relishing the unique intricacies of each situation. Regularly liaising with employers, CPAs, and third parties, he is committed to assisting them with their unemployment tax requirements.


September 10, 2024, 11 a.m.

Talk Saves Lives

Please note: Due to the sensitive nature of this topic, this presentation will not be recorded.

The American Foundation for Suicide Prevention hosts a presentation on Talk Saves Lives: An Introduction to Suicide Prevention, a community-based presentation that covers the general scope of suicide, the research on prevention, and what people can do to fight suicide.

Developed by the American Foundation for Suicide Prevention (AFSP), Talk Saves Lives: Suicide Prevention Education for Workplace Settings is a 60-minute education presentation for organizational leadership, managers/supervisors, and employees that can be delivered in person or via webinar.

Talk Saves Lives provides participants with the scope of the problem of suicide, key research findings, including risk factors and warning signs for suicide, along with recommendations for the role we can all play in suicide prevention.

Topics covered include:

  •  Scope of the Problem: The latest data on suicide in the U.S. and worldwide.
  •  Research: Information from the latest suicide prevention research.
  •  Risk Factors and Warning Signs: Information on health, historical, and environmental factors that put individuals at risk for suicide along with suicide warning signs.
  •  Prevention: An understanding of the protective factors that lower suicide risk, and strategies for managing mental health and being proactive about self-care.


Tracy Rassley

Tracy Rassley is the Programs Manager for the Montana and Wyoming Chapters of the American Foundation for Suicide Prevention.  After twenty-four years as a paralegal and volunteering with the American Foundation for Suicide Prevention for almost seven years she has now been in her current position over a year. She has presented countless trainings for AFSP that include Talk Saves Lives: An Introduction to Suicide Prevention, Supporting Those at Risk, It’s Real: Teens and Mental Health, and It’s Real: College Students and Mental Health. In addition, she is a certified Youth Mental Health First Aid Trainer.

While Tracy strives to provide education and awareness to as many individuals as possible in whatever setting is available; her passion for education is particularly strong for teens and college students as she believes that the change in attitude we need regarding mental health will come from our youth.

Tracy is a loss survivor through the loss of her 19-year-old son, Patrick, in 2015. She is dedicated to helping others and is a certified support group facilitator and has facilitated a Parents of Suicide Support Group since 2017.


October 15, 2024, 11 a.m.

Typical Security Practices to Add to Your Employee Manual

With artificial intelligence tools, account takeover threats, in addition to protecting your company’s information, what do you need to put in your employee manual and how do you make it meaningful? Join us in looking at a fake HVAC company and take home ideas for your own employee manual, regardless of your industry. This presentation is free to the public; please register to participate.


Laura Baker, MBA, ARM, CISM
Co-Founder and Executive Director of CyberWyoming
President Emerita, CyberWyoming Alliance

Laura Baker runs two nonprofits, CyberWyoming and the CyberWyoming Alliance, which comprise multiple programs designed to help average citizens and Wyoming companies manage their security risks. Some of the business side programs include Wyoming’s Cybersecurity Competition for Small Businesses and an apprenticeship program for tech professions. Other citizen programs include a weekly publication called the Hacker’s Brief, Senior Fraud Alert Flyers, the annual cybersecurity conference, the Teens Exploring Careers Camp, and a school cyber safety video challenge.


November 19, 2024, 11 a.m.

Registered Apprenticeship Programs of Excellence

Join the Wyoming Apprenticeship Team for an informative session on Apprenticeship 101, delving into the core principles of Registered Apprenticeship Programs. Esteemed guest speakers, including prominent apprenticeship champions, will provide firsthand accounts of their programs and elucidate the unique benefits of apprenticeships in Wyoming. Following the presentations, attendees will have the opportunity to engage in a structured Q&A session with the programs, allowing for deeper insights and clarity. Don’t miss this invaluable opportunity to gain a comprehensive understanding of apprenticeships and their significance in Wyoming’s workforce landscape.


Robert Fife, Apprenticeship Grant Specialist, Wyoming Department of Workforce Services

Robert Fife has been a valued member of the Wyoming Department of Workforce Services since August 2021, serving as a Grant Specialist for the Apprenticeship Team. Collaborating closely with his colleagues, Robert is dedicated to expanding Registered Apprenticeship Programs across all occupations, contributing to the upskilling of Wyoming’s workforce. He plays a pivotal role in providing technical assistance to businesses seeking to register programs, facilitating the planning and execution of National Apprenticeship Week and Youth Apprenticeship Week events, and assisting in the administration of federal DWS Apprenticeship Grants.

Robert eagerly anticipates the opportunity to share further insights into Registered Apprenticeship Programs and looks forward to potential collaborations in the future.


January 23, 2024

Social Media Marketing 101

DWS kicks off its new Virtual Training Series on Jan. 23 with a presentation on Social Media 101. This course is designed to provide an introduction to social media marketing for those who are new to the field. Attendees will learn the basics of setting goals and objectives, building a strong brand, understanding their target audience, and analyzing data to make informed decisions. The course will also cover important topics such as accessibility and monitoring current trends in the industry. Each topic is free to the public, though registration is required.


Erin Turbitt

Erin Turbitt is a marketing and communications professional living and working in Wyoming. Sure, it’s where the buffalo roam, and more often than not, the locals causing traffic jams are four-legged rather than four-wheeled, but that doesn’t mean it’s the middle of nowhere. Home to rolling prairie, stark deserts, mountains, rivers, and streams, Wyoming’s landscape is as varied as its people.

Erin’s focus areas lie in the public and private sectors, demonstrating a long history of success collaborating with multitudes of personalities. Now the Communications Lead with Wyoming’s Department of Workforce Services, Erin writes. A lot.

Tricia Mansfield

As a Senior Public Relations Specialist at the Department of Workforce Services, Tricia Mansfield brings a unique blend of creativity and expertise to the table with her experience and educational background in communications and visual arts as well as a Master of Business Administration degree. In her role, Tricia is tasked with developing social media strategies, managing content creation, and fostering brand awareness. She has successfully launched outstanding social media campaigns and increased the department’s online presence. When she isn’t busy crafting campaigns, Tricia enjoys indulging in creative projects, exploring the natural beauty of her home state, and cherishing quality time with family and friends.

February 13, 2024

Tools for Lean Leadership

The second DWS Virtual Training Series offers “Tools for Lean Leadership” at 11 a.m. on Tuesday, Feb. 13. This presentation will introduce participants to foundational concepts of Lean Thinking and Lean Leadership. Topics covered will include value vs. waste, the three roles of a Lean Leader, and the use of Lean Daily Management as a tool for change management and creating a culture of continuous improvement. While Lean Thinking was developed to improve manufacturing processes, the concepts apply to all business enterprises and can even be easily applied to daily personal activities. This presentation is free to the public, though registration is required.


Hans Ritschard

Hans Ritschard graduated from Rensselaer Polytechnic Institute with a Chemistry degree, and then worked as a Polymer Chemist at General Electric for three years before completing his PhD in clinical psychology at Fuller Seminary. After graduate school, he joined the Air Force, and completed a postdoctoral fellowship at Harvard Medical School, along with two more master’s degrees in military leadership. He served for 23 years in Germany, England, Japan, Afghanistan, and all over the United States in various clinical and healthcare leadership positions. After three years as the Commander/CEO of the Medical Group here at FE Warren Air Force Base, he retired from the Air Force to join the Cheyenne Regional Medical Center (CMRC) team. He is now the Director of Performance Improvement for CRMC, where he applies Lean thinking and methods to improve healthcare leadership, systems, and outcomes. He enjoys downhill skiing, backpacking, hiking, and the great Wyoming outdoors, along with his wife Carolyn, their six kids, and their families.

Tiff Sink

Tiff Sink is proud to be part of the Cheyenne community. She graduated from NC State University with two chemistry degrees before going on to get a Master of Science and a Master of Public Health in Nutrition from the University of North Carolina. Throughout graduate school she worked as an intellectual property analyst, mapping patent landscapes. Following graduation, she served as a food safety and sanitation consultant in over 30 food production plants in central California. In 2012, she moved to Cheyenne to work at Cheyenne Regional Medical Center as a clinical dietitian and has since moved into their Performance Improvement Department, where she is currently an analyst. 

Tiff and her husband travel extensively throughout the US and have published travel guidebooks to the National Parks and Forests, and a road trip guide to America. They believe in the “happiness of pursuit” and are continually seeking new experiences. As they say, while they haven’t been everywhere, it is on their list!

March 12, 2024

Securing Success: Mastering Workers’ Compensation with Strategic Risk Management

During this presentation, you’ll discover the collaborative commitment of the Department of Workforce Services (DWS) Workers’ Compensation Risk Management team as they strive to forge a strong partnership with your business. Gain insights into discount programs, base rates, Experience Modification Ratings (EMR), and an array of initiatives tailored for employers registered and in good standing with Workers’ Compensation. This informative presentation is your key to unlocking the full spectrum of benefits and resources available to safeguard your business and foster a thriving work environment. This presentation is free to the public, though registration is required.


Lauren White

Lauren, a Cheyenne native and graduate of Central High School, holds an Associate’s Degree in Health Sciences and a Bachelor’s Degree in Kinesiology & Health Promotion from the University of Wyoming. Since 2014, she has been an integral part of the Department of Workforce Services, initially serving as a Claims Analyst for Workers’ Compensation. In November 2016, she earned a promotion to Risk Manager. In 2020, Lauren attained the Certified Risk Manager designation through the National Alliance for Insurance Education & Research. Taking on the role of leading the Risk Management team in December 2021, her impact extends beyond her team as she actively contributes to various divisions within DWS. With a wealth of experience, Lauren stands as a valuable resource for employers in Wyoming, offering comprehensive insights and expertise in risk management and workplace safety.

Ricardo Lind-Gonzalez

Ricardo grew up in Casper, but he found his home and career in Cheyenne. Ricardo became a first-generation college graduate when he obtained his Bachelor’s Degree in Elementary Education from the University of Wyoming. He began with the Department of Workforce Services as a Workers’ Compensation Claims Analyst in March 2020 until he was promoted to Risk Manager in July 2022. As part of the Risk Management team, Ricardo manages the Deductible Program and the Student Learner Agreements. He is working toward becoming a Certified Risk Manager.

Mathieu Emerson

Mathieu, a Cheyenne native, has always had a passion to develop his education. He graduated from South High School in 2013 where he went on to obtain his Bachelor’s Degree in Applied Mathematics from the University of Wyoming in 2018. Mathieu’s journey with the Department of Workforce Services began in October 2022 as a Claims Analyst with Workers’ Compensation. In pursuit of finding his place with DWS, he was promoted in September 2023 to Risk Manager. His continued drive to learn and excellent aptitude for helping others, makes him a valuable asset to the Risk Management team and employers across Wyoming.

April 9, 2024

Workers’ Compensation 101

Workers’ Compensation 101 is a presentation every employer or business owner will want to see! The first half-hour covers Workers’ Compensation, including employer registration, when to report an injury, the injury reporting process including how to file a claim, compensability review, Temporary Total Disability, and light duty.

The second half-hour is an introduction to Workers’ Compensation Employer Services, and covers when and how to register your business, out-of-state employer information, extraterritorial coverage, how to report and pay premiums, and certificates of good standing. This presentation is open to the public, though registration is required.


Erica Pascoe

Erica is the Customer Service Advocate for Workers’ Compensation and has been with the Department of Workforce Services for 12 years. Starting as a claims analyst, Erica moved to her position as the Customer Service Advocate in 2021. Erica has lived in Wyoming since 2001 and has worked for the State since 2012.

Maria Barker

Maria has been with the Department of Workforce Services for almost 26 years, starting in the intake unit, moving to Provider Services, and then to Employer Services as an accounts receivable specialist. She became the Employer Services Manager in May of 2022. She was born in Colorado but has lived in Wyoming since 1981. She is married and has two children, one granddaughter, and two dogs.

May 7, 2024

The Charge Processing System – EEOC & the State of Wyoming

Join us on May 7 for an informative discussion on the charge processing system between the Equal Employment Opportunity Commission (EEOC) & the State of Wyoming. Learn how discrimination charges are filed, navigate the investigation process, and explore options for mediation. Don’t miss this opportunity to enhance your understanding of workplace rights and processes. This presentation is free to the public, though registration is required.

Please note: DWS is unable to record this presentation.


Jason Delo

Jason has worked for the State of Wyoming as a Probation and Parole Officer, tasked with completing Pre-Sentence Investigation Reports for the courts, as well as pre-parole placement investigations. He began working as a Compliance Officer for Labor Standards in 2005 and also served as the Wyoming Department of Employment Equal Employment Opportunity (EEO) Officer for two years. Jason became the Lead Compliance Officer for Labor Standards in Cheyenne in 2009; served as the interim Program Manager in 2016 and again in 2017; and in 2020, Jason became the Program Manager for the Cheyenne office.

Dana Maestas

Dana has worked with the Casper Labor Standards office for the past 24 years, beginning as an Administrative Assistant. She has also been a Compliance Officer and Lead Compliance Officer and became the Program Manager for the Casper Office in 2020.

Patricia McMahon, Outreach and Education Program Coordinator, EEOC

Ms. Patricia McMahon serves as the Outreach and Education Program Coordinator for the United States Equal Employment Opportunity Commission (EEOC) – Denver Field Office. In this role she serves as a speaker and panelist on technical aspects of EEOC’s policies and procedures.

Ms. McMahon serves as the Public Affairs Officer for the Denver Field Office. In this role, she oversees and coordinates message development, communications planning, and media relations, including all social media, for the EEOC – Denver Field Office.

Ms. McMahon serves as a trainer with the EEOC National Training Institute with special certification to provide training for EEOC’s Respect in the Workplace, a training program focused on respect, acceptable workplace conduct, and the types of behaviors that contribute to a respectful and inclusive workplace.

Ms. McMahon serves as the congressional liaison for the Denver Field Office. In this role, she interacts with Congressional representatives to facilitate communication between congressional constituents and the Denver Field Office, provides guidance on navigating the EEOC process, and assists Congressional offices with constituent inquiries.

Ms. McMahon serves as the Language Assistance Officer (LAO) for the Denver Field Office under the Language Access Plan which is overseen by the EEOC-Office of Federal Programs and the Small Business Liaison. Employers who have questions about the laws enforced by EEOC or about compliance with those laws in specific workplace situations may contact an EEOC small business liaison.

In January 2023, Ms. McMahon concluded her detail as the Region VIII Lead for the White House Initiative on Asian Americans and Pacific Islanders. She remains active in the Regional Network serving as a liaison for the EEOC – Denver Field Office.

Ms. McMahon began her career with EEOC after graduating with honors from Metropolitan State University of Denver and is active with the alumni association.

In her spare time, Ms. McMahon enjoys writing. She is the author of two books. One is detective fiction and the other humor fiction.

Robin Campbell

Robin Campbell serves as the State, Local and Tribal Program Manager (SLCPM) for the Phoenix District Office of the U.S. Equal Employment Opportunity Commission (EEOC). As the SLCPM she is responsible for the Phoenix District’s State, Local and Tribal Program and liaison for Fair and Employment Practices Agencies (FEPA) in Arizona, Colorado, New Mexico, Utah and Wyoming, as well as 13 Tribal Employment Rights Organizations (TERO). In her position, Ms. Campbell is responsible for coordinating, assisting and providing guidance to FEPA and TERO on all activities relating to the investigations of employment discrimination. Ms. Campbell ensures that cases are investigated in accordance with acceptable investigative techniques and settled in accordance with EEOC standards and applicable laws. Before serving in this position, Ms. Campbell was an Investigator in the Phoenix District Office. As an Investigator, Ms. Campbell investigated individual and class complaints of employment discrimination. Prior to joining the Commission, Ms. Campbell served 21 years in the United States Air Force before retiring in 2008. She graduated from Chapman University with a Bachelor of Arts in Criminal Justice in 2010 and earned a Master of Arts in Management from Wayland Baptist University in 2013.

Justin Moore

Justin Moore has been an employee with the EEOC since March 2009. He worked as a bilingual investigator from his date of hire until he became the intake supervisor (CRTIU) of the Denver Field Office in June 2023.

Justin enjoys his work with the EEOC feels strongly about the mission of the agency.

June 11, 2024

Elevate Your Workforce: Unlocking the Keys to Recruitment and Retention Success

In today’s competitive landscape, employers face the perennial challenge of attracting and retaining top talent. The ability to assemble a skilled and dedicated team is paramount to the prosperity of any business. Join us for an insightful presentation where we’ll delve into strategies for assessing the current skill set within your organization and pinpointing areas for enhancement. From recruitment methodologies to talent acquisition tactics, we’ll explore proven approaches to securing the right individuals for your team. Additionally, we’ll discuss the pivotal role of professional development in fostering employee retention and growth. Don’t miss this opportunity to gain valuable insights into optimizing your workforce and propelling your organization toward sustained success.


Brenda Reedy, MHRM
Human Resources Manager
Wyoming Judicial Branch

Over her twenty+ year career, Brenda Reedy is a strong Human Resources professional with a Master’s Degree in Human Resources Management/Personnel Administration, General, from Colorado State University. Now the Human Resources Manager with the Wyoming Judicial Branch, Brenda has also worked as the Recruiting Manager and then the Human Resources Manager for the Wyoming Department of Corrections. She is skilled in Employee Relations, Coaching, Government, Law Enforcement, Policy Development and Public Speaking.