If you want account information, you will hear:
A payment was mailed for week ending {dates} and week ending {dates}
– OR –
The automated phone system system will explain why you will receive a reduced payment, will not receive a payment, or that your payment has not been processed by the time you are calling.
If there is a pending issue on your claim that prevents a payment from being issued, the automated phone system will tell you to contact the Claims Center.
If you have a problem using the automated phone system, contact the Claims Center for information or instructions.
- Phone: (307) 473-3789
- Fax: (307) 473-3726