The Voice Response system for filing your claim for weekly benefits and for making inquiries about your claim require you to enter a four-digit Personal Identification Number (PIN). Your PIN is your electronic signature and will help protect you from another person obtaining information about your claim or filing against your claim.

You will create your PIN online when you create your user name and password.

Be sure to select a PIN that is easy for you to remember since you must use it each time you file a claim or inquire about your benefits. It is recommended that you do not use your birth date, numbers of your home address, last four digits of your social security number, or any other number that someone could easily guess.

If you forget your Personal Identification Number (PIN) or need your PIN reset, contact the Claims Center at (307) 473-3789. A new PIN will be given to you over the phone.

You are responsible for all activity on your claim. You may be subject to fraud charges if you allow someone else to file for benefits using your Personal Identification Number (PIN).